Friday, 18 November 2011

Android customers, you don't have a 48hr application refund window, it?s still just 15mins

A well known rumor presently circulating within the Android-loving world is: The refund window for individuals with buyer s remorse after buying an application in the Android Marketplace continues to be extended from fifteen minutes to 48 hrs. This is awesome, obviously, whether it were really true.

Andrew Kam, blogger at Androinica, first introduced the problem to my attention after posting his ideas to his Google+ stream.�Kam known to some tweet exchange from This summer of 2010 where one Android user asked�Android Developer Relations Tech Lead,�Reto Meier, the next question:

Could it be correct that the marketplace refund policy has become 48 hrs Someone said the latest dev agreement &lifier it appears enjoy it s been transformed.

In reaction, Meier tweeted:

re: Market Refund. No switch to the DDA, it always stated 48 to provide us a buffer. Actual policy continues to be (and try to was) 24hrs.

Since that one tweet exchange, the refund policy dropped from 24 hrs lower to some mere fifteen minutes. The state Developer Distribution Agreement, however, continued to be unchanged at 48 hrs. Kam adds, It only implies that if a person demands reimbursement (through Checkout/Wallet) the developer should provide them with it this is no automatic refund with the Android Market as people think.

When going for a look at today s current DDA, Section 3.4 s�Special Refund Needs states:

Items that can't be previewed through the buyer (for example programs): You authorize Google to provide the customer a complete refund from the Product cost when the buyer demands the refund within 48 hrs after purchase.

Again, however, this statement happens to be there, and absolutely nothing has, actually, transformed. Based on a publish by AndroidCentral, the DDA wording has always stated exactly the same factor, and also the 15-minute window still is applicable, this is exactly that Google has that lengthy to refund the cash.

There goes that rumor. You re welcome. What I wish to know is, how come Google possess a 48 hour window because of its designers, only provide a 15-minute refund evaluation window to the actual clients That doesn t seem very friendly in my experience.



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